At novakratom (‘the Company’ or ‘we’), we are committed to protecting your privacy and ensuring the security of your personal information. Our Privacy Policy is designed to align with various privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others. This policy applies to all aspects of our service, including our website, applications, services, and products. Please note that this privacy policy does not apply to third-party platforms, applications, products, or services you may access through our platform, each with their own privacy policies.
When you use our applications and services as an authorized user, visit our websites linked to this Privacy Statement, or interact with us through communications like newsletters, emails, calls, or texts/SMS, we collect various types of personal data to provide and improve our service. This data can include account information, payment information, financial information, purchase information, mobile device identifiers, location data, feedback, social media information, product information, and more. We gather this information through user input, interactions with our services, and automated technologies such as cookies. Additionally, we may receive personal data from third parties, subject to their respective privacy policies.
We use cookies on our website to enhance your experience and for analytics purposes. These cookies can be categorized as Strictly Necessary, Preference, or Analytics, with each type serving a specific function to make our site work more efficiently, remember your preferences, and help us understand how our site is used. Users have control over non-essential cookies through our dedicated Cookie Manager tool.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable laws and regulations. Once the data is no longer needed, we take steps to delete or anonymize it securely.
To safeguard your personal information, we implement organizational safeguards and security measures, including encrypted communication and collaborating with secure third-party processors. We are also committed to protecting the privacy of children under 18 years of age and do not knowingly collect their personal data.
Under this policy, you have a range of rights regarding your personal data, which may include accessing, rectifying, erasing your data, restricting its processing, requesting data portability, objecting to certain types of processing, ensuring fair processing, filing appeals or complaints, and withdrawing consent at any time. To exercise these rights, please reach out to our privacy team via email at [email protected] or through written correspondence to the address provided on our website.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data practices or as required by law. Any changes will be posted on our website for your review.
For further inquiries, unsubscribe requests, or any other data-related questions, please do not hesitate to contact us through the provided communication channels. Our team is dedicated to assisting you with any privacy concerns you may have.